Privacy Policy
Advanced Therapeutic Materials Limited (ATM) collects certain information or data about you when you place an order or make an enquiry via the website, e-mail, telephone, mobile device application (“the App”) or in person. We may collect:
your name
your e-mail address
telephone number
products selected and/or purchased from ATM
invoice address
delivery address
shoe size
measurements of part of your body
a video recording of you or a part of your body
a lifesize 3D scan or model of you or a part of your body
If you use our websites or the App, we may automatically collect certain information about your usage and device. This may include:
information about the browser, device and operating system you are using
device identifiers
your IP address
We might collect information at the site you came from, or the site you visit when you leave us. We may collect page interaction information and other electronic communication on the page (such as what search terms or other data you enter, and what products, content, or links you view and click on). If you use our App, we may also look at the date/time stamps of when you access the App.
If you purchase a product from us, we (or a payment processor operating on our behalf) will collect your billing information and other payment details necessary to complete the transaction.
This data can be viewed by authorised people employed or contracted by ATM in order to:
process your enquiry
fulfil contracted orders
to provide support and respond to your inquiries or administrative requests
contact you for marketing purposes where your consent has been expressly given
develop our products and services
We need to process your data to fulfil our contract with you to supply custom fit garments and accessories. You have the right to complain to the ICO (Information Commissioner’s Office) if you believe that your data is being handled incorrectly.
You may withdraw your consent for us to contact you for marketing purposes at any time by contacting ATM.
Where your data is stored
We store your data on secure servers in the European Economic Area (EEA). We may, on occasion, transfer some elements of your personal data (name and email address) outside the EEA for error reporting purposes within the App. With agreement of the third party, this data is handled in a way that preserves your rights and our responsibilities under GDPR.
Keeping your data secure
Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.
Any data you send is at your own risk.
We have procedures and security features in place to keep your data secure once we receive it. When we send your information via our own equipment it is encrypted to recognised standards. All employees are obliged to maintain confidentiality and data privacy.
When the contract has been fulfilled and correct payment has been effected, your data will be stored carefully for tax and commercial law purposes and will be deleted at the expiry of these periods.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.
We will not share your information with any third parties for marketing, market research or commercial purposes, and we do not pass on your details to other websites.
Your rights
You may have the following rights, where provided under applicable law, regarding your information for which ATM is a data controller (each of which are subject to various exceptions and limitations):
The right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Policy.
The right of access: You have the right to obtain access to your information (if we are processing it), and certain other information (similar to that provided in this Privacy Policy).
The right to rectification: You are entitled to have your information corrected if it is inaccurate or incomplete.
The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions and this right may not apply in certain jurisdictions.
The right to restrict processing: You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
The right to data portability: You have rights to obtain and reuse your personal information for your own purposes across different services and platforms.
The right to object: You have the right to object to certain types of processing, in particular processing based on our legitimate interests. You also can object at any time to your information being used for direct marketing purposes (including profiling related to such direct marketing). Where you object to processing for direct marketing purposes, the personal information shall no longer be processed for such purposes.
The right to refuse or withdraw consent: You have the right to refuse to provide and withdraw your consent to processing of your personal information at any time with effect for future processing.
Links to other websites
Isobar-Compression.com contains links to other websites. This privacy policy only applies to Isobar-Compression.com and does not cover third party websites that we link to.
Following a link to another website
If you go to another website from this one, please read the privacy policy on that website to find out what it does with your information.
Following a link to Isobar-Compression.com from another website
If you come to Isobar-Compression.com from another website, we may receive information from the other website. We do not use this data. You should read the privacy policy of the website you came from to find out more about this.
Updates to this Privacy Policy
ATM reserves the right, at our discretion, to change this Privacy Policy at any time. Notice of such change will occur by posting the revised Privacy Policy on the website and/or the App, or as otherwise required by applicable laws, with the changes effective ten (10) days following posting. Your continued use of the websites, Apps, or services thereafter means that you acknowledge and consent to those changes.
If you need to contact us
Advanced Therapeutic Materials Ltd, Unit 11, Empress Business Centre, 380 Chester Road, Manchester, M16 9EA, United Kingdom
Email: legal@isobar-compression.com
ISB0010-002 version 1Valid from 28/FEB/2024